Support home
Security and privacy
Security review support
How to answer browser-local, storage, analytics, and compliance questions without overclaiming.
Security, IT, procurement, and enterprise buyersUpdated May 10, 2026
Common questions this answers
- Do you store raw files?
- Do you train AI on customer files?
- Do you hold external security certifications?
Current security position
- Files are processed in the browser for the comparison workflow by default.
- Raw source files and raw spreadsheet rows are not stored by default.
- Customer file data is not used to train AI models.
- Sensitive file contents are not sent to analytics, CRM, emails, or pixels.
Certification status
Partrek does not claim external security or healthcare compliance certifications today. Security review support is available for pilots and buyer review.
Safe support rule
Do not send raw BOM, quote, cost, price, margin, part-number, supplier, or customer quote data through standard support forms. Use a controlled support process if file review is required.

